A little over a week ago,
a group of people gathered in a small chapel in Gilman, Vermont, about twenty miles north of where I live in the
Northeast Kingdom of Vermont. The people assembled in the chapel, named
the Reverend George L. Fox Memorial Chapel celebrated and remembered the
chapel's namesake. Many years ago, the chapel had housed a Methodist congregation and Reverend Fox had served as its
pastor.️
What had made Fox worthy of a chapel named in his honor was a decisive moment during World War II when he exemplified
servant leadership. Serving as a chaplain aboard the USS Dorchester, a transport ship moving troops across the Atlantic,
Fox was one of four chaplains on the boat. A German submarine managed to torpedo the Dorchester, and the ship rapidly
began to sink in the icy waters. Facing death, the ship's crew began to panic.
Fox, and his three colleagues, saw this as their chance to serve. Doing what they could, they helped organize the
evacuation, gave assurances to the crew to maintain calm, and handed out life jackets to save lives. Having saved as
many as they could, the chaplains - from different denominations, faiths and backgrounds - joined hands, sang hymns and
prayed as they went down with the boat.
The primary feature of servant leadership is that it always puts others first and seeks ways to serve people. It is this
feature that gives servant leaders their unique influence and power. People are inspired to follow leaders whom they
trust will prioritize their interests. In the extreme example of Rev. Fox, it is not hard to imagine how terrified young
men were able to find their way to safety because of Rev. Fox's sacrificial commitment to lead them out of danger. When
people believe their leaders will offer their very lives in service to them, they in turn become servant leaders to
others in response. Just knowing that Rev. Fox served a congregation so geographically close to me is inspiration in
it's own right!
Reading Greenleaf's Servant
Leadership today creates a
sense of temporal distortion. The writing style and examples that Greenleaf employs often feel dated or even obsolete.
That makes the reader wonder if the book might be irrelevant today. The approach Greenleaf takes, which is admittedly
non-scientific and based on his own hunches, seems particularly out of place in our data-driven, evidence-demanding
world. And yet, Greenleaf's insights are often quite interesting and profound. He is clearly making his suggestions and
observations based on a wealth of experience and good sense. It is a worthy read.
There is an excellent preface to the 25th Anniversary Edition I own, written by Stephen R.
Covey (remember that guy!). I would suggest that the preface is probably
a better introduction to "servant leadership" as an idea for contemporary readers than the first chapter of the book
itself. Nevertheless, once Greenleaf starts hitting his stride (or I just became more accustomed to his writing style)
the first chapter offered much upon which to reflect.
Greenleaf was writing in the late 60's and early 70's - a period of time when our country was facing significant social
transformation and turmoil. While the dynamics were different than our current conditions, remarkable similarities can
be found. A few of note:
- a deep loss of trust in institutions
- generational shifts
- social upheavals along racial/gender lines
Greenleaf speaks powerfully and directly to all of these issues. His answer is the development of servant-leaders to
lead the transformation of essentially all social institutions. The servant-leader is defined as servant first. That
is the critical distinction. Greenleaf is really more interested in results, and the test of the successful leader (
servant or otherwise) is expressed clearly:
The best test, and difficult to administer, is this: Do those served grow as persons? Do they, while being
served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And, what
is the effect on the least privileged in society? Will they benefit, or at least not be further deprived?
Greenleaf, Rober K., Servant Leadership: A Journey into the Nature of Legitimate Power
and Greatness, Paulist Press, 2002, p. 27
That series of questions merits our consideration in light of our current crop of national leaders. Are they asking
these questions of themselves? Are we measuring their success on those terms?
Greenleaf goes on to describe the basic character of a servant-leader. A few key quotes:
... only a true natural servant automatically responds to any problem by listening first.
Greenleaf, p. 31
Pacing oneself by appropriate withdrawal is one of the best approaches to making optimal use of one's resources.
Greenleaf, p. 33
The interest in and affection for one's followers that a leader has - and it is a mark of true greatness when it
is genuine - is clearly something that followers "haven't to deserve".
Greenleaf, p. 34
I picked these quotes in part because of how strongly they contrast with our current cultural moment. Our leaders do not
listen, but demand to be listened to. Exposure of any kind, positive or negative, is considered a win, while any kind of
withdrawal is a sign of weakness. Followers aren't so much cared for as manipulated and coerced.
These are the fundamental observations that have led me to think that "servant leadership" is due for a revival in our
institutions. Greenleaf found hope in his troubled times, though he cautioned:
The future society may be just as mediocre as this one. It may be worse.
Greenleaf, p.59
I fear he was right here. We have progressed in some areas, regressed in others, but we find ourselves again divided
over cultural issues that have allowed authoritarian-minded leaders to wedge their way to the highest offices of our
nation. Is there any other way forward besides servant leadership?
A few additional notes:
- I initially thought I would be able to read and write a lot over the last few days, but I have been much slower than I
expected. Some personal matters have taken my time, and they will not be resolved for a few more weeks, so I expect my
pace to be slow.
- I have mixed feelings about Substack. I like the social integration features, but I hate the iOS app, which doesn't
have the kind of granular control over notifications I wanted. So I silenced them all. Also, I always worry about how
long services like Substack will last, as many similar services have come and gone. So I will be cross-posting my
content on my personal blog, Overstatement where I have more control.
- No one reads this stuff anyway. I just do it for myself.
- Finally, a statement from Presiding Bishop Elizabeth Eaton of the
Evangelical Lutheran Church in America responding to accusations of mismanagement and fraud at the ELCA aid
organizations. The statement is a powerful contemporary example of what servant-leadership looks like.